Gemstone Paintings Privacy Policy

This Privacy Policy has been prepared to protect user data and ensure its confidentiality, in accordance with the Personal Data Protection Law issued by Royal Decree No. (M/19) dated 09/02/1443H and its implementing regulations in the Kingdom of Saudi Arabia. By using this website, you agree to the terms outlined in this policy.

1. Data We Collect

We collect the data necessary to provide our services efficiently, including:

Personal Data: Full name, email address, phone number, mailing address, and payment details.
Usage Data: Such as your interaction with the website and browsing behavior, to improve services.

2. Methods of Data Collection

Directly when you register, place an order, or contact us.

3. Purpose of Data Collection

We use personal data for the following purposes:

Processing orders and delivering products.
Communicating regarding orders or inquiries.
Sending offers via email or WhatsApp, with an option to unsubscribe.

4. Data Sharing

Data is shared with shipping companies and payment gateways to provide the service.
Data may be shared when required by law in the Kingdom of Saudi Arabia.
We do not share data for personal or marketing purposes.

5. Data Protection

We are committed to protecting your personal data by:

Restricting access to authorized personnel only.

8. Legal Basis for Processing

Data is collected and processed to fulfill contractual obligations or to comply with applicable laws and regulations in the Kingdom of Saudi Arabia.

9. Data Retention

We retain data for no longer than 3 years from the date of collection, unless a longer period is required by law or contractual obligations. Data will then be securely destroyed.

10. Data Breaches

In the event of a security breach, users will be notified within 7 business days through available communication channels.

12. Zid Platform

The store operates via the Zid Platform, which complies with its own data protection policies.

13. Contact

For inquiries: